FAQ

  • What is your Hotel, Motel (Hospitality Industry) experience?
    • We have 15 years of Hospitality High Speed Internet Service Experience (5 Start Celebrity, Boutique, Full Service Hotels and Sheraton, Hilton, Marriott, ihg and Major Brands).
  • Do you have WiFi trained staff?
    • We have Qualified Engineers with 25 years of Microwave, Wireless, and Technology expertise.
  • How is your service?
    • Valuable clients like You are our strength, success and reason to grow and help us improve. You are the reason we are here!
  • How affordable are you?
    • We are very affordable. Our main focus is, that smallest hotel at lowest cost should get the best.
  • What is your attitude on Guest Experience?
    • We’re here only because of your guest and guest connectivity convenience. User experience is our priority.
  • Can my guests access WiFi with their Mobile devices?
    • Yes, we make it convenient, user friendly for any device connectivity, hence Hassle-Free WiFi.
  • What operating systems does your wireless system support?
    • Our Hassle-Free WiFi works for all operating systems.
  • Do you offer site survey visit to my hotel?
    • Yes.
  • Do you support, service WiFi?
    • 100% USA Based – Local Support, Service.
  • Do you upgrade or maintain your equipment?
    • We upgrade our system minimum 4 times a year and also based on technology needs, free system updates to adhere to new technology, to keep our Wireless Network up to date.
  • Do You Monitor WiFi?
    • WiFi system is monitored 24/7 for optimum performance with Smart Solutions technology. Each WiFi system is monitored, managed.
  • Do you provide any usage reports?
    • We provide complementary WiFi connectivity / usage info of connected guests, clients, users.
  • Do you repair; replace failed equipment? What is the cost?
    • All our equipment is provided Free as part of WiFi service, with LifeTime Warranty.
  • Does third party vendors manage your WiFi?
    • Our dedicated qualified engineers and WiFi experts design manage and provide hassle-Free WiFi networks, for an excellent connectivity experience. Your guest will love it!
  • How do you compare with other vendors in the field?
    • ODV Networks’ Quality, Service exceeds much beyond others in the field, since our clients are our greatest strength and Best asset.
  • What is your advice to the hotel managers and owners?
    • Give us a chance, you have nothing to lose and much to gain. You’ll be proud of this decision.
  • Your final word for the hotel manager and or hotel owner?
    • We want to hear from YOU! We are committed to smarter, hassle–Free WiFi that helps your business grow. If there’s anything we can do to help, please don’t hesitate to reach out.

“We are what we repeatedly do. Excellence is not an act; it’s a habit”- Aristotle

For Further Questions about our Guest WiFi Services, feel free to email or give us a call now!

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